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Building
and Maintaining Effective Teams
Team
players know that in business and in life, if you aren’t
part of “us,” then you are simply an observer. In
this course, participants learn how to be team players
and contributors to solutions. Attendees will learn the
roles, goals, processes, and relationships involved in
establishing and maintaining effective teams.
“Building and Maintaining Effective Teams”
addresses the following:
-
Stages of Team Development--forming, storming, norming,
and performing stages
- Characteristics
of Good Team Building
- Team
Decision Making and Problem Solving
- Handling
Conflict Within a Team
- Meeting
Management for Teams
- Game
Plan–developing goals to activate and reinforce
the training
 Recommended course length:
One to three days.
Supervisory
Skills
To
equitably and effectively supervise others, one must
have leadership skills, excellent communication,
patience, and confidence. This course provides attendees
with the training they need to be excellent supervisors.
“Supervisory
Skills” addresses the following:
- Effective
Interpersonal Communication–maintaining a dialogue
with employees
- Giving
and Receiving Feedback–using two-way communication
to provide constructive feedback and encourage
proactive behavior
- Internal
Customer Service–identifying the critical nature
of internal customer service
- Leadership
Skills–understanding the leadership roles and how
to effectively use these roles to maximize
performance
- Diversity–understanding,
being sensitive to, and reaping the benefits of
workplace diversity
- Game
Plan–developing goals to activate and reinforce
the training
Recommended course length:
One to three days.
Managing
Change With Creativity and Smart Decision Making
Today’s
rapidly changing work environment requires special
skills and a new way of thinking. To survive and thrive,
you need to know how to adapt to change and how to make
the most of it using creative thinking and smart
decision making. This fast-paced, fun, and interactive
course will teach you how to think and act proactively.
“Managing
Change With Creativity and Smart Decision Making” addresses the
following:
- Typical
Reactions to Change—and, specifically, how you
respond to change
- The
Dynamics and Stages of Organizational Change
- Strategies
for Proactively Dealing with Change
- Creative
Problem Solving Strategies
- Smart
Decision-Making Models
- Defining
and Solving Problems: Five questions for analyzing
problems and the eight-step process for solving
problems
- Idea-Generating
Techniques
- Game
Plan–developing goals to activate and reinforce
the training
Recommended course length:
One or two days.
Courses
To discuss more specific training needs,
please contact us or fill
out our online information form.
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